Normally the drivers arrive on time so you can prepare to get picked up at the requested time. You will get a notification on your phone, once the driver started the ride.
We also provide live tracking so you can see the position of the driver in real time.
As a driver, it's important to keep the passengers up to date. We cannot condone using the app while driving but while you are stopped is fine. Please use common courtesy and try not to keep passengers waiting unaware of delays.