Once you have requested your withdrawal, the money will come out of your total balance and your withdrawal will show in your transactions as a "Pending withdrawal". This means we've received your withdrawal request and are currently processing it.
It can take 1-5 business days to process the withdrawal, but then your money will be on its way to you! When we've processed it, you will see the "Pending withdrawal" become a "Withdrawal". You should see the amount in your bank account within 1-2 more days (except for Paytm which will be instant - India only).
If after 10 days since you requested the withdrawal you still don't see the money in your bank account, please get in touch with us at firstname.lastname@example.org.